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Frequently Asked Questions
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We welcome the opportunity to work with future clients as quickly as possible; however, depending on our availability and the client’s need, this will determine how soon or if we can support the client immediately.
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If you would like to schedule an appointment, please complete the form on the contact page to submit your inquiry for services or call us at 919-995-8995 and leave a message, and we will return your call within 24-48 business hours. Don’t hesitate to contact us by email or phone to discuss your therapeutic or life coaching needs.
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We are available by appointment only Monday – Saturday. Our office is closed on Sundays and for all major holidays.
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We accept Aetna, BCBS, Cigna, Medcost, Oxford, Oscar Health, United Healthcare, and Private Pay as payment options. Please note that while we accept these providers, we cannot guarantee full coverage for your services. For questions about your coverage, we recommend reaching out to your insurance company directly for clarification.
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The duration of therapy can vary from a few weeks to several months, depending on the client's needs. Treatment plans are reviewed and discussed during the initial assessment appointment.
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During the first session, the client assessment is conducted. This consists of summarizing the client’s history and therapeutic goals, diagnosing, communicating the treatment plan, and setting up your subsequent appointments.
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In the event of inclement weather, clients with scheduled in-person sessions will receive an email notification at least 60 minutes prior to their appointment if it is changed to a virtual session.